Royal™ Caribbean™ Help® Desk ||1-888-230-8925||
Need support during your Royal Caribbean cruise? Visit our Help Desk for assistance with your reservation, activities, or any other service-related questions.
Last updated
Need support during your Royal Caribbean cruise? Visit our Help Desk for assistance with your reservation, activities, or any other service-related questions.
Last updated
Planning your cruise with Royal Caribbean is an exciting time, but it can also be filled with questions and concerns. Whether you're a first-time cruiser or a seasoned traveler, contacting the Royal Caribbean Help Desk before your cruise can ensure that your trip is smooth and stress-free. Here are five reasons why you should reach out to the help desk ahead of your departure.
Even after booking, there might be uncertainties about your reservation—whether it’s your cabin type, travel dates, or special accommodations. By contacting the help desk, you can confirm your booking details, make sure everything is set for your desired departure, and make any special requests for things like dietary preferences, room preferences, or accessibility needs. Ensuring that everything is sorted before you board will save you time and avoid any last-minute complications.
Example: If you have specific room preferences (e.g., a cabin with a larger balcony, or an accessible cabin) or dietary requirements, it’s a good idea to confirm these details with the help desk ahead of time to ensure they are noted.
Royal Caribbean offers a wide array of shore excursions, onboard activities, and entertainment options, but sometimes planning them can feel overwhelming. The help desk can help you explore available excursions, advise on the best ones for your interests, and even assist in booking activities ahead of time.
By contacting the help desk early, you can secure reservations for popular excursions or onboard experiences that may sell out quickly. This will help you plan your days at sea and on land, ensuring you don’t miss out on any of your top choices.
Example: If you’re interested in a popular shore excursion like a scuba diving trip or city tour, contacting the help desk ahead of time will allow you to reserve your spot before the cruise starts.
Before your cruise, the Royal Caribbean Help Desk is a great resource for finding out about any ongoing promotions, discounts, or opportunities for upgrades. Whether it’s last-minute deals, seasonal promotions, or discounts for loyalty members, the help desk can help you take advantage of offers that might be available to you.
You can also inquire about upgrade options for your cabin, specialty dining packages, or drink packages. The help desk can help you understand your options and make any changes to your booking to maximize your experience on board.
Example: You may be eligible for a cabin upgrade or a special package deal that you didn't know about, and the help desk can provide the details and help with making the changes.
Given the changing health and safety protocols, especially in light of recent global events, it’s crucial to be aware of Royal Caribbean’s health and safety measures before you embark on your cruise. The help desk can provide up-to-date information on vaccination requirements, COVID-19 testing, mask policies, and any other regulations that may impact your travel.
Reaching out before your cruise ensures that you are fully prepared and aware of what you need to do to comply with health and safety guidelines, helping you avoid any surprises when you board the ship.
Example: You may need to show proof of vaccination or provide negative COVID-19 test results before boarding. By contacting the help desk, you can find out exactly what’s required.
If this is your first time cruising, there’s a lot to learn—everything from what to pack to how to use the cruise app for onboard activities. The help desk can provide valuable advice and resources tailored specifically to first-time cruisers. Whether you’re looking for packing lists, tips for navigating the ship, or how to get the most out of your cruise experience, the Royal Caribbean Help Desk is there to guide you.